Who we are
This website is operated by Fuel Drain Scotland LTD, company number SC793789, from 159 Bilsland Road, Glenrothes, KY6 2ED, Scotland. The website address is https://fueldrainscotlandltd.co.uk/.
Information you send to us
The contact form prepares an email in your device’s chosen email application. The website does not transmit or store the form fields. Nothing is sent to Fuel Drain Scotland until you review the draft and press Send in your email application.
If you send the email, we receive the name, email address, phone number, service, location or postcode, vehicle registration and message that you provide. We use this information to respond to the enquiry, assess the requested service and arrange work where agreed. Do not include unnecessary sensitive personal information in the message field.
Technical information
The website host may process basic request information, such as an IP address and browser details, to deliver and secure the website. Your chosen email application or email provider processes the message when you open or send the prepared email.
Analytics and cookies
Analytics tools load only after you choose to allow analytics cookies. When enabled, they help us understand landing pages, service interest, phone and email clicks, form use and broad referral information. See the cookie policy and use the footer control to change your preference.
Who receives your information
When you press Send in your email application, the enquiry is delivered to Fuel Drain Scotland through your email provider and the company’s Outlook mailbox. The website host does not receive the form contents. We do not sell enquiry information.
How long information is kept
Enquiry information is kept only for as long as it is reasonably needed to respond, provide the service, maintain appropriate business records or meet legal obligations. Retention can vary depending on whether an enquiry becomes a customer job.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to ask for access, correction, deletion, restriction or objection relating to your personal data. Some information may need to be retained where there is a legal reason.
External links
The site links to third-party services such as Facebook. Those services have their own privacy policies and may collect information when you visit them.
Contact
Questions about this policy or a privacy request can be emailed to fueldrainscotland@outlook.com.